FAQ

Most frequently questions and answers

  1. Once you place the order, we purchase the shoes from the manufacturer directly.
  2. After we receive your shoes, we follow a strict prep and protect process to remove the leather coating. This step is to make sure the paint bonds with the leather instead of sitting on top of a finish. If your shoes are made of canvas, then we prime the surface.
  3. We apply premium paint and a medium to make sure the paint does not crack, bleed, or rinse off. We use either a fabric medium to make sure the paint is permanent and bonds bonds with the canvas or we use a thinning agent to thin the paint. We thin the paint to get smooth, even coverage and to make sure the paint is flexible. 
  4. We also apply a top coat and waterproof sealant to protect the art from stains.
  5. Once the shoes are finished, we ship them to you via UPS ground shipping. All of our packages are insured for the purchase price.
  6. The entire process takes about 3-4 weeks. You can also read more about it here.

Have an idea for a pair of sneakers or bag? Go to the custom quote tab and fill out the form. We will respond to you within 2 business days. 

Every design is different.  Our base price is $120 for custom artwork and prices go up depending on detail and size. You can send us a text, email, or Instagram message to get a custom price.

Once we give you a quote we will email you an invoice. You can pay via credit card or debit card. If you prefer, just say the word and we can send you an invoice via PayPal or Google Pay.

We use premium paint and fabric medium to ensure the paint bonds with canvas surfaces. Leather surfaces are properly prepped and sealed. We take these steps to ensure that the art will not crack, peel, or chip.  Leather will crease and flex with normal wear and tear, but the art will maintain. Check out our Why Us? page for proof.

Because these items are custom made, we do not accept refunds or exchanges. If you receive your purchase and there is a flaw in the artwork, please let us know promptly within 30 days and we will do our best to rectify the problem.

PLEASE READ THE TERMS AND CONDITIONS. USE OF THIS WEBSITE (www.makemesomethingdope.com) CONSTITUTES YOUR AGREEMENT TO FOLLOW OUR TERMS & CONDITIONS.

ARTWORK SERVICE DISCLOSURE:

DEPENDING ON THE AMOUNT OF ORDERS WE HAVE, PLEASE ALLOW 4 WEEKS FOR ALL CUSTOM ART SERVICING. ALL ARTWORK IS DONE BY HAND BY TWO ARTISTS. WE DO NOT CLAIM OWNERSHIP TO THE ACTUAL CHARACTERS DEPICTED AND THESE ARTWORKS ARE OUR OWN CREATIVE VERSIONS WITH USE OF PROFESSIONAL ART SUPPLIES.

SALES OF SERVICES:

ALL SALES ARE FINAL. ONCE CHECKED OUT THERE WILL BE NO RETURNS OR EXCHANGES. 

RETURNS & EXCHANGES

ALL SALES ARE FINAL. WE RESERVE THE RIGHT TO REFUSE RETURNS AT ANY TIME. YOUR PURCHASE COMPLETION BINDS YOU TO THIS AGREEMENT IN FULL. IF YOU HAVE ANY ISSUES WITHIN 30 DAYS OF RECEIVING YOUR ITEM PLEASE CONTACT US RIGHT AWAY, SO WE CAN CORRECT THE FLAW.